Privacy Policy

Last updated: 4/11/2025

Introduction

TukoShop ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our e-commerce platform and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Google account information (email, profile name, profile picture)
  • Contact information (phone number, shipping address)
  • Shop information (if you create a shop)
  • Order and transaction details
  • Communication preferences

Google API Services

Our application uses Google API Services. When you authenticate with Google, we request access to:

  • Your Google profile information (name, email, profile picture)
  • Google Drive access (limited to files and folders created by our app)

We strictly adhere to Google API Services User Data Policy and only use this access to provide our core services. You can revoke our access to your Google account at any time through your Google Account settings at https://myaccount.google.com/permissions

Data Retention and Deletion

We retain your data for as long as your account is active or as needed to provide services. You can:

  • Delete your account and associated data by contacting us at privacy@tukoshop.com
  • Request a copy of your data by emailing privacy@tukoshop.com
  • Revoke our access to your Google account at any time

After account deletion, we may retain certain data for legal compliance, fraud prevention, and troubleshooting for up to 30 days.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us at privacy@tukoshop.com.

How We Use Your Information

We use the collected information for:

  • Authentication and account management
  • Processing orders and payments
  • Providing customer support
  • Improving our services
  • Communication about orders and updates

Sharing Your Information

We share your information only in the following circumstances:

  • With your consent
  • To process payments (with payment processors)
  • To comply with legal obligations
  • To protect our rights and prevent fraud

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

User Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Opt-out of marketing communications

To exercise these rights, please contact us using the information below.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@tukoshop.com